Stay
Cancellation
This page is provided for operational transparency and requires legal review before it is relied upon as a binding statement. Write to info@aurelianhospitalitygroup.com.
A 30% deposit is required to confirm the stay. The remaining balance is due 30 days before arrival. Refunds follow recorded payments on this reservation — Aurelian will not invent a refund.
Refunds follow recorded payments on the reservation. Aurelian will not invent a refund, a receipt, or a reversed charge. Provider fees, when a payment provider is connected, are recorded separately from the guest payment amount.
To request a change or cancellation, write to info@aurelianhospitalitygroup.com with the confirmation code.